17 April 2025

The Hidden Leadership Crisis: Why your managers struggle to communicate and what to do about it

Π The leadership communication gap

Your managers are the bridge between strategy and execution. But are they leading with clarity, confidence, and impact?

Many department heads struggle with the same challenge: their managers aren’t stepping up as strong communicators.

  • Decisions get delayed because managers struggle to influence leadership.
  • Meetings waste time because discussions lack structure and clear outcomes.
  • Escalations pile up because managers don’t handle tough conversations on their own.

If your leadership team isn’t communicating effectively, it’s not just frustrating; it’s costing your business time, money, and talent retention. Investing in leadership communication training can transform the way your managers lead, influence and collaborate.

Communication hell

Π The cost of poor leadership communication

When middle managers and emerging leaders struggle with business communication, the entire business feels the impact:

  • Ineffective meetings – Poorly structured meetings cost UK businesses an estimated £50 billion annually due to wasted time and lack of clear outcomes (London Stock Exchange). Leaders who fail to apply effective leadership communication struggle to drive action and decisions.
  • Escalation overload – Managers who cannot effectively communicate push issues up the chain instead of resolving them. Studies show that miscommunication leads to 86% of executives citing collaboration breakdowns as a major factor in business failures. (Forbes)
  • Misalignment between teams – Poor messaging and unclear priorities lead to misalignment across departments, causing rework, frustration, and missed deadlines. Companies with clear communication processes are 3.5 times more likely to outperform their peers. (Workplace Inspector)
  • Lack of visibility with senior leaders – Managers who fail to advocate for their teams miss out on promotions and decision-making influence. Studies show that employees who communicate strategically are 1.5 times more likely to advance in their careers. (Harvard Business Review)
  • Talent turnover – Poor communication is the leading cause of employee disengagement and turnover. 69% of employees say they would work harder if they felt their contributions were recognised, but weak leadership influence and communication leads to disengagement and attrition. (Proof Hub)

Effective communication isn’t just a “nice-to-have”, it’s a competitive advantage.

Π What strong leadership communication looks like

The best leaders don’t just talk, they communicate with impact.

  • They gain buy-in – Clearly articulating messages to secure stakeholder support.
  • They lead productive meetings – Guiding discussions that drive action, not just conversation.
  • They influence without authority – Aligning teams and driving execution seamlessly.
  • They handle resistance with confidence – Navigating tough conversations without unnecessary escalation.

This is where manager communication training makes a difference. Strong communicators don’t just speak well, they lead well.

Π How to equip your managers to lead with influence

Leadership communication isn’t just about what you say, it’s about how you lead.

This is why we designed our Communication Skills Training—a private in-house manager training program that helps your leadership team:

  • Turn managers into confident communicators → So they gain credibility and get noticed.
  • Reduce escalations & increase decision-making → So you don’t have to intervene as often.
  • Improve meetings & cross-team collaboration → So your team operates efficiently.
  • Develop executive presence & influence → So managers lead with impact at every level.

This isn’t just another training session—it’s a strategic investment in leadership effectiveness and development.

Π Ready to transform your team’s communication?

📢 Book a conversation. Let’s discuss how this private in-house leadership communication training can be tailored to your organisation’s needs.

💡 Because effective communication isn’t a nice to have—it’s your competitive advantage.

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Develop Your Skills

As a leader in an organisation develop your Agile Leadership skills with our over-arching Agile Leadership training.

If you would like support in building high-performing teams consider our Consulting Services, we can put together a programme for team development designed specifically for your teams and organisation.  Reach out today to discuss any support that you need.

About The Author:

Mark Summers believes that happiness always comes first. As a leading figure in the growth of Agile coaching, experience has taught him that a team that’s having fun will perform far better. For Mark, enjoyment isn’t an optional extra – that’s where businesses go wrong. He believes that the organisation of the future will be driven by self-organising, self-motivated teams and facilitated by manager-coaches, rather than led by traditional dictator-managers. Mark sees his work – coaching teams, leadership and organisations in their move to agility – as part of a bigger shift in society. Uncompromisingly honest with himself, energising and thought-provoking as a coach, Mark is 100% committed to helping people succeed by becoming happier, more open and more autonomous as individuals and as teams.
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